Last updated: October 22, 2026
FieldOS (getfieldos.app), provided by Number Studios, LLC ("Company," "we," "us," or "our"), provides a workflow operating system for solo and small-fleet trade businesses. This Privacy Policy explains how we collect, use, and protect your information when you use our website at getfieldos.app and our platform services.
Questions? Contact us at hello@getfieldos.app.
We do not sell your personal information or your customers' data to third parties.
We will not share or sell your mobile information or opt-out status with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS consent or opt-out status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
FieldOS uses SMS messaging to send appointment confirmations, appointment reminders, estimates, job sheets, invoices, payment receipts, job summaries, and other transactional messages on behalf of operators to their customers ("end users").
Operators (FieldOS customers) opt in to receive SMS from us when they enter a phone number in their account settings. Messages may be for confirmation of payments, estimate approval, appointment confirmation, and other transactional messages based on actions taken by their customers ("end users"). Message frequency may vary. Standard message and data rates may apply. They may reply STOP to opt out. They may reply HELP for help.
End users (an operator's customers). Before adding you to FieldOS, the operator you engaged with obtains your verbal consent to receive SMS messages regarding your service, along the lines of: “By providing your phone number, you agree to receive SMS updates regarding your service from [Business Name]. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out. Reply HELP for help. We will not share your mobile information with third parties for promotional or marketing purposes.” When the operator adds your phone number to their customer list, you will receive a single one-time SMS confirming that consent, for example: “FieldOS: You have agreed to receive SMS updates from [Business Name]. Msg freq may vary. Std msg & data rates apply. Reply STOP to opt out, HELP for help.”
From that point, end users will receive SMS appointment confirmations, appointment reminders, estimates, job sheets, invoices, payment receipts, job summaries, and related transactional messages from FieldOS on behalf of the businesses (Operators) you engaged with. Message frequency may vary. Standard message and data rates may apply. You may reply STOP at any time to opt out of further SMS messages from that operator — no further messages will be sent to you from that operator through the platform once you do. You may reply START at any time to opt back in and resume receiving messages from that operator. Reply HELP for help. We will not sell or share mobile information with third parties for promotional or marketing purposes.
FieldOS uses the following third-party providers to deliver its services. Each has its own privacy policy.
| Provider | Purpose |
|---|---|
| Clerk | Authentication and user identity |
| Square | Payment processing |
| Pingram | SMS messaging |
| Mailgun | Transactional email |
| Google Maps Platform | Route optimization and mapping |
| Google Calendar | Optional calendar sync for scheduling and availability (see Section 4a) |
| Intuit QuickBooks Online | Optional accounting sync of paid invoices, customers and payments (see Section 4b) |
| DigitalOcean | Cloud infrastructure and file storage |
Connecting Google Calendar is optional. If you connect your Google account, FieldOS uses access to your Google Calendar to put your scheduled FieldOS visits on a calendar you own, to bring changes you make to those visits in Google Calendar back into FieldOS, and to show the times you're already busy when you schedule work.
We do not access your contacts, email or any other Google data.
We use Google Calendar data only to provide features you use in FieldOS: keeping your visits in sync with your calendar, showing your availability, and preventing double-booking. We do not use Google user data for advertising, do not sell it, and do not use it to build profiles unrelated to these features.
If you connect an AI assistant to FieldOS (for example through FieldOS's MCP server), the open time slots it can look up already take your calendar's busy times into account, as they do in FieldOS itself. The assistant never receives your calendar, your events or their details.
We do not share, sell or transfer Google user data to third parties, except: (a) service providers, such as our cloud hosting provider (DigitalOcean), that process it on our behalf solely to operate these features; (b) when required by law; or (c) as part of a merger or acquisition, with notice to you. FieldOS staff do not look at your calendar data unless you ask us to for support, it's needed for security, or the law requires it.
We do not use Google user data, including data obtained through Google Workspace APIs, to develop, improve or train generalized or non-personalized artificial intelligence or machine learning models.
We store the access tokens Google gives us, encrypted in our application as well as on disk, and, for each visit on your calendar, the Google event's ID, version and last-changed time. Your busy times are kept for at most 5 minutes and your list of calendars for at most 10 minutes, so pages load quickly. We don't keep copies of your calendar or your events. All Google data is encrypted in transit (TLS) and at rest, and access is limited to the systems that run calendar sync.
FieldOS's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Connecting QuickBooks Online is optional. If you connect it, FieldOS sends your paid invoices, the customers on them and their payments to your QuickBooks company, and reads the minimum it needs from it: your company name, your income and bank accounts (so you can choose where income and payments go), and existing customers, products and payment methods with matching names or emails, so nothing is duplicated. To avoid overwriting your bookkeeper's changes, FieldOS also reads the version, total and balance of invoices it sent.
We store the access tokens Intuit gives us, encrypted, your company's name, the accounts you chose, and the QuickBooks IDs, versions and totals of records FieldOS sent, with QuickBooks' message when one couldn't be sent. We don't copy anything else from QuickBooks. We do not sell QuickBooks data, use it for advertising, or share it with anyone except service providers that host FieldOS on our behalf or when the law requires it.
Disconnecting QuickBooks in FieldOS Settings revokes our access at Intuit and deletes the tokens immediately; the QuickBooks IDs are kept so that reconnecting the same company doesn't send anything twice. Closing your FieldOS account revokes our access and deletes the tokens immediately. Records already in QuickBooks stay there: they're your books.
We retain your account data for as long as your account is active. If you close your account, we delete or anonymize your personal data within 90 days, except where we are required by law to retain it longer (e.g., financial records).
Data from Google Calendar and QuickBooks Online follows its own, shorter rules, set out in Sections 4a and 4b.
Files that fail a security check are kept for up to 60 days, or longer when needed to investigate abuse or when the law requires it.
Depending on your location, you may have the right to:
To exercise any of these rights, email hello@getfieldos.app.
We use industry-standard security practices including encrypted data in transit (TLS), encrypted data at rest, and access controls. No method of transmission over the internet is 100% secure. We will notify you promptly if we become aware of a breach affecting your data.
We use session cookies required for authentication and security. We do not use advertising cookies or sell cookie data. You can disable cookies in your browser settings, but some features may not work correctly.
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use of FieldOS after changes take effect constitutes acceptance of the updated policy.
FieldOS, a product of Number Studios, LLC
hello@getfieldos.app